How to back up and restore your ZenFone


Though your most important information will automatically be backed up to your Google account, it’s also prudent to save your ZenFone’s data locally in case anything catastrophic happens to it.

Here’s how to back up all of that information for personal security.

First off, let’s ensure that wireless cloud syncing is enabled. This ensures that the latest information from your ZenFone is already being sent to Google on an ongoing basis. You don’t have to worry about e-mail or contacts, since they already exist on your mail server, be it Google’s or otherwise. Let’s make sure photo sync is enabled to start. Don’t worry, even though these pictures are being uploaded online, they’re private until you manually mark them otherwise.


  1. Tap the grid of nine dots at the bottom and middle of the screen to view all apps.
  2. Tap the Google folder, and tap the Photos icon.
  3. Tap the menu icon in the top-left, and tap Settings.
  4. Tap Back up & sync.
  5. Tap the On toggle at the top.

Meanwhile, contacts, calendar, and contacts are all synchronized with your Google, Outlook, or other account on setup. Here’s how to ensure your data is properly being backed up to those outside servers.

  1. Swipe down from the top of the screen to bring down the notification tray, and tap the gear icon in the top-right to open the settings menu.
  2. Tap Accounts under the Personal subheading.
  3. Tap the account your data is being synced to (most likely Google).
  4. Tap the specific account within if necessary and check the boxes next to calendar, contacts, mail, and any other data you wish to have synced up to the cloud.

Syncing your data on an ongoing basis to the cloud is the most consistent and painless way of ensuring your data stays safe, but if for whatever reason it’s necessary to save all of that stuff locally to a computer, that’s possible too thanks to the included ASUS Backup app. It can be found in the Tools folder.


Once the Backup app is open, it’s easy to pick which data to include in the backup file, which will be stored on the ZenFone itself or the SD memory card. Tap the checkbox next to each data category, and tap the category name to pick individual data within it. Information like text messages are stored in Messaging, under System app data and isn’t included in the usual Google account sync. Call logs, app settings, and memos are all other files you may want to have copies of that aren’t otherwise accessible.

After picking and choosing which data to include in the backup file, tap Start backup in the bottom-right. The file will be saved to a directory called ASUSBackup. If the backup file is small, it’s easy enough to e-mail the backup file to yourself as an attachment. If you’re backing up a lot of data, it’s probably easiest to move this file to your computer with a USB cable.

  1. Plug in the cable that came with your ZenFone into the device and your computer.
  2. Open either Finder (Mac) or Explorer (Windows).
  3. Navigate to to the ZenFone, then the ASUS directory, and ASUSBackup.
  4. Click, hold, drag and drop the relevant backup folder to your preferred destination. The desktop is an easy place for the time being.

What to do with a backup file when you need to restore data to a ZenFone? Besides logging into your Google or Outlook account to haul in email, contacts, and calendar, you can also use the ASUS Backup app to restore. It’s simply necessary to go in reverse order of the backup.

  1. Move the backup file from its source to the ZenFone. Either drag and drop it from your computer when the ZenFone is connected by USB cable to the ASUSBackup folder, or download the backup folder from your email account.
  2. Open the ASUS Backup app in the Tools folder on the ZenFone.
  3. Tap the Restore tab on the top, select the backup file to use, and tap Start restore.

That’s all there is to keeping your personal ZenFone data secure. Now you can use the ZenFone to its fullest with confidence that you won’t lose everything for good. Learn more about what the ZenFone can do at